Power BI Connector for ServiceNow is an Enterprise app for a convenient ServiceNow Power BI integration which allows to easily fetch ServiceNow data to Power BI for further analytics and visualization.
You don’t need to involve ServiceNow consultants and architects to embed it into your existing ServiceNow platform. It’s a truly ready-to-use app with qualified support and feedback-driven improvements.
With our Power BI ServiceNow integration app, users can visually explore ServiceNow data with intuitive dashboards and build necessary reports in Microsoft Power BI for data-driven business decisions.
Get a clear understanding of business performance with refreshed and actual BI reporting. Create customized Power BI reports for ServiceNow according to business processes and workflows, which are not available in default ServiceNow reporting features.
Connect ServiceNow data with Power BI and other data sources using Power Query to build consolidated reports across all business functions, including Sales, Finance, Marketing, Human Resources, and many others.
Connecting Data from Different Sources is a Struggle?
We help our customers to develop their businesses rapidly and successfully
Use Case 1
Who Support teams / IT teams.
Goal Provide transparency to the team performance as well as highlight room for improvements in the team reporting.
Challenge Default ServiceNow reporting options cannot meet all reporting requests and don’t allow to calculate all needed KPIs, especially for numerous and distributed teams working with complicated and multiple ServiceNow workflows.
Solution Use Power BI to build necessary ServiceNow reporting. Fetch any ServiceNow data to Power BI with our Connector and build any reports, dashboards or monitor any KPIs in Power BI based on the ServiceNow data.
Result A convenient reporting for ServiceNow teams reflecting key team performance. Ability to adjust reports and dashboards when workflow changes. Available monitoring of the key indicators that you exactly need.
Use Case 2
Who Business analysts.
Goal Create consolidated reporting for different business functions inside the company.
Challenge Various business units use different software in daily operations, thus all of them have internal reporting that needs to be unified in a single reporting tool for business intelligence purposes. Otherwise, it is impossible or too complicated to implement single reporting standards for teams.
Solution Use Power BI to build the needed reports based on the company's best practices and standards. Add multisource data from different departments. Add ServiceNow as a data source with our Power BI Connector. Combine ServiceNow with any other data sources such as CRM, ERP, Jira, etc., and build Power BI reporting based on ServiceNow data.
Result A single approach to reporting across all business functions. No need to cross-check the reports of different departments as all discrepancies are easily visible and adjusted. Having business analysts as the reporting process owners makes the management more effective.
Use Case 3
Who C-level management.
Goal Get a clear understanding of business performance, keep a hand on sales, service level, production, etc. Have a helicopter view report during top-management meetings for common understanding and transparency of business processes.
Challenge To provide understandable and customizable dashboards with a clear big picture view of the key business performance indicators for C-level management.
Solution Create a unified refreshable dashboard in Power BI based on data from various teams and software. Transform and visualize ServiceNow, ERP, PPM, and other data in Power BI in a way that company management can monitor the performance, and take common timely decisions.
Result The company management has a single report that is accessible any time from anywhere to monitor business performance. The results are transparent as they are based on the actual data from the software used by the teams—no room for speculation or results adaptation.
Try Power BI Connector for ServiceNow from Alpha Serve now for free!
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To establish a Power BI integration with ServiceNow you only need our connector, it’s easy to install and fast to implement. Check the step-by-step guide on how to connect ServiceNow to Power BI and utilize your data in the most productive way.