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ServiceNow Power BI integration app for easy data export. Developed to natively fit your ServiceNow ecosystem.

Power BI Connector for ServiceNow

Power BI Connector for ServiceNow

built on now data management app
Power BI Connector for ServiceNow is an Enterprise app for a convenient ServiceNow Power BI integration which allows to easily fetch ServiceNow data to Power BI for further analytics and visualization.

You don’t need to involve ServiceNow consultants and architects to embed it into your existing ServiceNow platform. It’s a truly ready-to-use app with qualified support and feedback-driven improvements.

With our Power BI ServiceNow integration app, users can visually explore ServiceNow data with intuitive dashboards and build necessary reports in Microsoft Power BI for data-driven business decisions.

Compatibility: Vancouver, Utah, Tokyo, San Diego, Rome.
Easy data export
The intuitive interface allows connecting ServiceNow to Power BI easily with a no-code experience and create data sources through the ServiceNow Portal. ServiceNow Admins can add Database View as a data source.
Customized experience

Apply advanced filtering options to manage data selection for export and visualization in Power BI. Create as many connectors as you need to prepare different data sets for various business purposes.

Controlled data security
Ensure secure data sharing by granting permission for data access and setting management only to selected users. Manage users conveniently with predefined user roles.
Dashboard Templates
Create ServiceNow dashboards and reports by selecting the relevant Power BI ServiceNow dashboard template with pre-configured data.

Power BI Connector for ServiceNow Data Transmission Process

  1. Power BI Connector sends direct REST requests to ServiceNow API
  2. ServiceNow sends data to the Power BI Connector using HTTPS (SSL-based) protocol over TLS and AES encryption
  3. ServiceNow Power BI Connector sends data back to Power BI via OData using HTTPS (SSL-based) protocol over TLS and AES encryption.
See our Data Security and Privacy Statement to learn more.

Improve Business Performance with the Power BI ServiceNow Integration

Analyze a ton of ServiceNow data easily and find new opportunities with the help of the Power BI Connector

Install
Find Power BI Connector for ServiceNow on ServiceNow Store and install it on your ServiceNow Instance.
Create Data Source
Create a data source with required ServiceNow data using Connector. Copy the auto-generated link to the data source.
Export Data
Paste the URL in the Power BI Desktop using OData Feed Connection. Set up data automated full or Incremental data refresh.
Build Reports
Use built-in Power BI ServiceNow dashboard templates with pre-configured data or create your own with advanced charts in Power BI.

Try Power BI Connector for ServiceNow from Alpha Serve now for free!

Power BI Connector for ServiceNow Simplifies the Complex

You don't have to waste your time figuring out how to manage complex data management processes, let us simplify it for you with our solution for your Enterprise needs.
Power BI ServiceNow Reporting
Consolidated ServiceNow Reporting
Build consolidated ServiceNow reporting across processes like problem management, incident management, etc., in Power BI using ServiceNow as a data source combining it with CRM, ERP, Jira, and many others.
filter servicenow data in power bi
Expanded Data Export Possibilities
Select any amount of tables and fields in your Data Source. Add Database View as a Data Source (for Admins only) with applied security and table view. Export any ServiceNow data, including Custom tables and fields, or narrow down export results by applying a filter. Use Power BI Connector to export Reference and Variables types of data.
servicenow dot-walking
Dot-walking to In-depth ServiceNow Data
Access fields from other tables as long as the current table contains a reference to them. Search and retrieve the associated data using a dot-walking mechanism, it allows you to report on parent -fields and child-field from other tables without having to open them individually.
incremental refresh servicenow data
Supported Incremental Refresh
Improve your data analysis by refreshing only the new or changed data using the Incremental Refresh feature. Save resources and make it easier to work with large datasets by eliminating the need to refresh the entire dataset every time.

Power BI Dashboard Templates for ServiceNow

ServiceNow Incident Management Dashboard

  • Incident Management - Current State
  • Incident Management - Performance

ServiceNow Problem Management Dashboard

  • Problem Management - Current State
  • Problem Management - Performance

ServiceNow Request Management Dashboard

  • Request Management - Current State
  • Request Management - Performance

ServiceNow Change Management Dashboard

  • Change Management - Current State
  • Change Management - Performance

ServiceNow Configuration Item Dashboard


See the Power BI Connector for ServiceNow documentation to know the Power BI Templates description and how to use them.

Power BI Connector for ServiceNow is a Ready to Use Solution for Easy ServiceNow Data Export
Afford massive data operations for faster and more comprehensive analysis
Connecting Data from Different Sources is a Struggle?
Connect ServiceNow data with Power BI and other data sources using Power Query to build consolidated reports across all business functions, including Sales, Finance, Marketing, Human Resources, and many others.
Huge Amount of Data but No Information?
Get a clear understanding of business performance with refreshed and actual BI reporting. Create customized Power BI reports for ServiceNow according to business processes and workflows, which are not available in default ServiceNow reporting features.
Need the Help of IT to Build ServiceNow Reports?
The intuitive Power BI Connector interface makes exporting data from ServiceNow as easy as possible without programming skills. Avoid manual work and optimize efforts with convenient integration.

Send a request to get pricing details and see how it fits your enterprise requirements.

ServiceNow Partnership

  • ServiceNow Build Partner
    ServiceNow Build Partner
    As a ServiceNow Build Partner, we specialize in building and distributing top-tier integration applications for the ServiceNow platform. Our solutions are designed to enhance authentication security, streamline business intelligence connectors, and simplify data export processes, increasing efficiency and effectiveness for businesses and their users.

Require assistance or need more information about the Power BI Connector for ServiceNow? Send a request, we will be happy to answer your questions.

We help our customers to develop their businesses rapidly and successfully
Use Case 1
Who
Support teams / IT teams.

Goal
Provide transparency to the team performance as well as highlight room for improvements in the team reporting.

Challenge
Default ServiceNow reporting options cannot meet all reporting requests and don’t allow to calculate all needed KPIs, especially for numerous and distributed teams working with complicated and multiple ServiceNow workflows.

Solution
Use Power BI to build necessary ServiceNow reporting. Fetch any ServiceNow data to Power BI with our Connector and build any reports, dashboards or monitor any KPIs in Power BI based on the ServiceNow data.

Result
A convenient reporting for ServiceNow teams reflecting key team performance. Ability to adjust reports and dashboards when workflow changes. Available monitoring of the key indicators that you exactly need.
Use Case 2
Who
Business analysts.

Goal
Create consolidated reporting for different business functions inside the company.

Challenge
Various business units use different software in daily operations, thus all of them have internal reporting that needs to be unified in a single reporting tool for business intelligence purposes. Otherwise, it is impossible or too complicated to implement single reporting standards for teams.

Solution
Use Power BI to build the needed reports based on the company's best practices and standards. Add multisource data from different departments. Add ServiceNow as a data source with our Power BI Connector. Combine ServiceNow with any other data sources such as CRM, ERP, Jira, etc., and build Power BI reporting based on ServiceNow data.

Result
A single approach to reporting across all business functions. No need to cross-check the reports of different departments as all discrepancies are easily visible and adjusted. Having business analysts as the reporting process owners makes the management more effective.
Use Case 3
Who
C-level management.

Goal
Get a clear understanding of business performance, keep a hand on sales, service level, production, etc. Have a helicopter view report during top-management meetings for common understanding and transparency of business processes.

Challenge
To provide understandable and customizable dashboards with a clear big picture view of the key business performance indicators for C-level management.

Solution
Create a unified refreshable dashboard in Power BI based on data from various teams and software. Transform and visualize ServiceNow, ERP, PPM, and other data in Power BI in a way that company management can monitor the performance, and take common timely decisions.

Result
The company management has a single report that is accessible any time from anywhere to monitor business performance. The results are transparent as they are based on the actual data from the software used by the teams—no room for speculation or results adaptation.

Try Power BI Connector for ServiceNow from Alpha Serve now for free!

Your Opinion Matters

We are actively taking feedback from Users to improve our products continually. Check all reviews from our valuable customers and let us know your experience of using Power BI Connector for ServiceNow

Resources

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Some helpful links


This article explains all you need to know about Power BI incremental refresh and how to use it.

This article will introduce you to the ServiceNow Store and explain how to discover, try, buy, and install the app from the ServiceNow Store.

In this article, we’ll take a closer look at ServiceNow Reporting. By the end of the article, you’ll know in detail your options (Power BI and ServiceNow OOTB Reports) and know which is best suited for your business.

This article explains what ServiceNow is and its benefits for workflow automation, and provides information about ServiceNow products, available integrations, and pricing information.

Alpha Serve is happy to present one more BI connector in its enterprise portfolio - Power BI Connector for ServiceNow. Everything you need to know about our new app is in this article.

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