How to Extend your Jira app Trial License?

Published: January 23, 2020
Last Updated: April 22, 2024
Support Team Lead at Alpha Serve
Atlassian Marketplace is the best and only place where users can explore the existing apps for Jira, Confluence and other Atlassian products. Here they can find different solutions for the needs out of default functionality of Atlassian software.

There are paid apps and free apps from proven vendors. Generally, the trial period is 30 days - this is the time when users can try the plugin in their proper environment and check whether it responds to their business needs.

Sometimes 30 days is not enough. For example, for the Enterprise customers having complex purchasing procedures or big entities having a number of people involved in the decision -making process. Not all users are aware that in such cases any trial period can be extended for 30 more days without Vendor or Marketplace approval. This is a by default option which can be executed by generating a new evaluation license key from Atlassian Marketplace.

Here is a step-by-step instruction on how to prolong your trial license for any of Alpha Serve apps

Go to the Atlassian Marketplace and select the product for which you need an extra trial period.
Select the proper deployment option (1) and then press "Try for Free" (2):
Press "Start Free Trial" (1) and provide the necessary data to the Marketplace (2).
After pressing "Generate License" you'll be directed to generate a new Trial License screen:
Copy the new license key to the clipboard:
You need to paste this license key into the app listing in UPM from your Atlassian host product. To do this open your Jira, go to Administration tab (1) and select "Manage apps "(2):
Find and select Power BI Connector for Jira in the user-installed apps list. In the header, you will see that your trial expired (1) and your License key (2).
Click on edit near the License key and paste your new license key. Then press "Update" to update your license key:
You will get a system notification that your license has been successfully updated. Now you have a new 30-days trial period.
This is the most easy and quick way to prolong your trial license without any outside help. If you still need assistance, feel free to contact our support team:

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