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Linking Issues in Jira: Useful Tips

Working in Jira involves processing the issues all the time. Jira issues help teams manage the developed code, estimate the scope of work, and monitor the general and individual employee progress.

Types of issues vary depending on the needs of a particular enterprise. For instance, it may be a bug found in the software you develop, it may be some task associated with a project you are running or even a form to request a leave.

In other words, issues you create in Jira for accomplishing projects work similarly to bricks for building a house. Issues in different projects represent various things - some kind of narration, a bug that needs a fix, or maybe some other type of project issue.

It's natural that issues within a project or even several projects correlate with one another. Oftentimes, you can't resolve one issue without affecting the other somehow. That is the reason why we are going to discuss linking issues in Jira and practical tools enabling you to do it worry-free.

Basics You Need to Know About Linking Issues

First of all, when you link issues you create bonds/associations between them no matter if those issues are located on the same Jira server or on different ones.

When do you need to link Jira issues? For example, some of your Jira issues may duplicate one another, or handling one issue may depend on resolving another. Here are the default link types offered by the latest Jira installations:

  • relates to / relates to

  • duplicates / is duplicated by

  • blocks / is blocked by

  • clones / is cloned by

The combination of issues allows you to:

  • Generate a new related issue right from a known issue. You can do it in a service desk or current project your team is running.

  • Connect an issue in Jira and a page in Confluence. Do it through building a link between the platforms.

  • Associate an issue in Jira with any other web-based resource page.

Please note that you should have the necessary permission for the project allowing you to connect issues before you begin. Keep in mind that your administrator appointed for Jira will be able to personalize the kinds of connections you generate.

Now, you probably want to know how to optimize the process of linking issues in Jira. We have a great solution for you.

Custom Fields: Issue Picker by Alpha Serve

Custom Field Issue Picker for Jira plugin will help you to connect issues on the fly and keep an eye on all the associated issues.

The application allows you to connect the associated issues by means of including specific custom fields. Thus, all relevant data on issues will be accessible from the View Issue Page. Such an arrangement gives you a bigger picture, a bird's eye view on the projects and issues within it.

With Issue Picker add-on it's very simple to link issues. You can do it while creating or modifying an issue. Alternatively, you can use the View Issue tab to connect issues.

When all your related issues are connected, you are safe from dropping some essential specifications or missing issues shuffle.

Linking issues that are connected to each other improve overall navigation. You are keeping all the issues you are working with at hand and save the ability to skip from one issue to another in no time.

Besides, you get more essential details with Custom Fields: Issue Picker app. The software creates specific fields in Jira to provide prompt access to the selected issues from other issues related to them.

You can use the app to create different custom fields according to the access rights of the user. Actually, we are talking about two types of custom fields - Issue Picker for many issues (here the user can link multiple issues if they have required right for access) and Issue Picker for one single issue (here the user can link a single issue.)

Over to You

We hope this article was useful for all Jira users. Now you know how to link the relevant issues effortlessly. You can do it with the help of Custom Fields: Issue Picker extension for Jira.

Maybe you have your own tips for linking issues in Jira? Do you use any plugins for that? Please share your experience in the comments.