Zendesk is a valuable source of truth that generates important information about your interactions with your customers. Analyzing Zendesk data is no doubt an efficient way to learn about the various ways to improve your customer interaction and other vital business decisions related to this.
As a visual-based business intelligence platform, Tableau simplifies the process of analyzing Zendesk data. With Tableau, you can generate graphs, comprehensive reports, and other forms of advanced visualizations based on data related to your support tickets, agent activities, customer satisfaction ratings, comments, and other essential metrics. You’ll find Tableau visualization a more efficient way to assess this data.
One of the most important benefits of using Tableau Software for Zendesk reporting is that there are no limits on the amount of exported data. You can include any amount of tables and fields in your Data Source. With Tableau, you are in complete control of the data and can transform it into any type of visualization, giving you endless possibilities for analyzing your Zendesk data.
Additionally, a Tableau Zendesk integration allows you to merge Zendesk data with data from other sources such as your PMS, LMS, ERP, or any other professional tool you use. This way, you can generate insightful Zendesk reports that combine data across different business functions.Related posts:How to Set up a Jira Zendesk Integration in 4 StepsPower BI Zendesk Integration: How to Connect Zendesk to Power BI