Prior to accessing Alpha Serve information resources, each company’s team member or contractor signs an appropriate confidentiality agreement. An appointed person has also to verify compliance with thу security policy through periodic walk-thrus, business tool reports, internal and external audits, feedback to the Alpha Serve management team, etc.
There are some cases when the customer data may be transferred to third parties. They include the following:
1. We share SMTP connection data (such as email addresses, usernames, and passwords) with the SMTP server, as this is required for service provision. All the SMTP connection passwords are encrypted with industry-standard strong encryption.
2. We use YouTube videos to promote our apps on their corresponding Atlassian marketplace product pages. These videos are stored on www.youtube.com
, which means that some of your user data can be transmitted when you are playing these videos. However, you can choose not to play the promo videos to prevent unwanted data transfers.
All these options are allowed by Atlassian and used to improve our products and provide customer service.