Thank you for choosing Power BI Connector for ServiceNow! We would like you to look through the information below before you proceed with booking confirmation.
Alpha Serve Team
Explore the detailed video demo of the Power BI Connector for ServiceNow from Liubov Topchyi, Support Team Lead at Alpha Serve.
0:00 Install Power BI ServiceNow Connector 1:17 Do Administrator Settings 2:00 Create a data source in Power BI ServiceNow Connector 2:50 Custom data source configuration 4:24 Use ServiceNow dot-walking 5:00 Connect Power BI and ServiceNow
Frequently Asked Questions
We kindly recommend checking this section before booking a call
ServiceNow system admin can install Power BI Connector for ServiceNow using your HI credentials. See our Installation Guide.
The trial is only available for installation on your sub-production instances.
ServiceNow System Administrators can grant permission to work with the Power BI Connector for ServiceNow for certain users by assigning relevant roles. See the documentation to know how to assign Roles.
To be able to use Power BI Connector for ServiceNow users should be assigned to specific roles by ServiceNow System Admin. If you don’t have access to the connector, please contact your System Admin and request to assign a role. The number of users is not limited.
Data Source is the initial source of data sets that contain tables and fields for further analysis. You can create as many Data Sources as you need. See our User Guide to learn how to create a data source.
If you need to get data about something (User), but the data is not present in the table you selected (Incidents table), you must first ensure that a relationship between them is created. You can do so by creating a reference field that references the parent table (Incident) on the child table (User). That would allow using a dot-walking mechanism that is supported by Connector to retrieve required data easily. Follow these steps to check if data is configured properly.
Yes, ServiceNow dot-walking mechanism is supported. Refer to the documentation to learn more.
You can export any ServiceNow tables and fields (including Custom tables and fields).