Thank you for choosing Power BI Connector for ServiceNow!
We would like you to look through the information below before you proceed with booking confirmation.
We would like you to look through the information below before you proceed with booking confirmation.
Alpha Serve Team
Video Demo
Explore the detailed video demo of the
Power BI Connector for ServiceNow from Liubov Topchyi, Support Team Lead at Alpha Serve.
Power BI Connector for ServiceNow from Liubov Topchyi, Support Team Lead at Alpha Serve.
0:00 Install Power BI ServiceNow Connector
1:17 Do Administrator Settings
2:00 Create a data source in Power BI ServiceNow Connector
2:50 Custom data source configuration
4:24 Use ServiceNow dot-walking
5:00 Connect Power BI and ServiceNow
1:17 Do Administrator Settings
2:00 Create a data source in Power BI ServiceNow Connector
2:50 Custom data source configuration
4:24 Use ServiceNow dot-walking
5:00 Connect Power BI and ServiceNow
Frequently Asked
Questions
We kindly recommend checking this section before booking a call
ServiceNow system admin can install Power BI Connector for ServiceNow using your HI credentials. See our Installation Guide.
The trial is only available for installation on your sub-production instances.
To migrate already created data sources between different instances of ServiceNow, e.g. from development to production, please follow the instructions here.
ServiceNow System Administrators can grant permission to work with the Power BI Connector for ServiceNow for certain users by assigning relevant roles. See the documentation to know how to assign Roles.
To be able to use Power BI Connector for ServiceNow users should be assigned to specific roles by ServiceNow System Admin. If you don’t have access to the connector, please contact your System Admin and request to assign a role. The number of users is not limited.
Data Source is the initial source of data sets that contain tables and fields for further analysis. You can create as many Data Sources as you need. See our User Guide to learn how to create a data source.
If you need to get data about something (User), but the data is not present in the table you selected (Incidents table), you must first ensure that a relationship between them is created. You can do so by creating a reference field that references the parent table (Incident) on the child table (User). That would allow using a dot-walking mechanism that is supported by Connector to retrieve required data easily. Follow these steps to check if data is configured properly.
You can export any ServiceNow tables and fields (including Custom tables and fields).
You can apply a refresh manually on a regular basis, create on-demand refreshes or schedule an automatic refresh to a suitable time. Read detailed instructions on scheduling an automatic refresh on Power BI Service.
You can use Incremental refresh which is supported by Power BI Connector for ServiceNow to refresh only the most recent import partitions. Please refer to our documentation to learn more.
Feel free to contact our support team if you need any kind of assistance. We provide support completely free. Here you can check contact details and send a request.
Still Have Questions?Book a Live Demo Call
You can book a live demo session with our team if you require more information on how to configure and use Power BI Connector for ServiceNow.