Premium support for Exportier - Data Export for enterprise Shopify customers
Exportier - Data Export
High level support from Alpha Serve to ensure top service level for big eCommerce businesses
Shopify is one of the leading all-in-one commerce platforms to start, run, and grow a selling business online. Owners and managers of eCommerce business know that analysing data is the fastest way to profit. Insights you can get with the Shopify store data can be truly priceless if you know how to analyze it and transform it into actionable insights.
Having 3 main subscription plans, we support our Exportier - Data Export and release updates and improvements to ensure high level of reliability of our add-on.
For the most demanding customers and big enterprise businesses we are eager to present a special Enterprise Premium Plan. This is an advanced support service directly from Alpha Serve in order to provide quick feedback and highest level of support requests processing.
Enterprise Premium Plan
· Assistance guaranteed within 12 hours during the business week (EET zone)
· Multiple stores discounts
· Custom development
· Feature requests priority
Enterprise Premium Plan - Support Service Scope:
· Monitored email support
· Monitored Jira Service Desk support
· Remote assistance using Remote Desktop and a Virtual Private Network where available
Configuration and set-up support
Telephone/Skype/Hangouts human helpdesk and support